Continuous Innovation

Solving our customers' problems is our mission. We recognize that the key to customer satisfaction and our own long-term success is to anticipate customer needs and develop innovative technologies and solutions that provide them with a distinct competitive advantage. Through this continuous innovation we can also continuously reinvent and reposition ourselves. It is a new business culture for a new time.

next >

Game-Changing Technologies

You don't earn a reputation as a technology innovator and leader without creating change. Our investment in R&D has already produced results. Our High Porosity Porowrap^® Porous Plug Wrap, for example, pioneered the porous plug category and is an essential filter component for ventilated cigarettes. And our growing portfolio of patents and processes has led to greater sales and higher margins. In seeking to develop new and better ways of doing things, we aspire to be in the forefront, better able to take advantage of growth opportunities around the world.

next >

Forward-Thinking

We believe in looking and thinking ahead. That means studying emerging technology, key global market trends and customer challenges in order to prioritize our R&D efforts. This has already led to the development of Alginex^®, our Lower Ignition Propensity (LIP) paper and has made us the industry leader in helping cigarette makers meet growing and stringent regulatory requirements without interfering with the positive experience consumers seek. We are also increasing the pace of our new product introductions while reducing speed to market. Only when you know what's coming next can you position yourself to take advantage of it.

next >

360° Collaboration

We have placed our customers at the heart of our organization and work with them collaboratively to help them to stay ahead of the game. We listen to what they have to say and partner with them to generate ideas for new products and services, to develop the right designs for their markets and the right engineering approach for their equipment, and establish support to help them succeed. To be the first choice of our customers is our goal. To reach it we must continue to stay focused on their success.

next >